At the risk of sounding like a crank... There is a simple way to never have problems like this (or reduce their likelihood to infinitesimal): DON'T RUN WINDOWS. Seriously. There are alternatives - some of which (say, Linux Mint) would possible feel more comfortable to someone familiar with Windows XP or 7 than Windows 8 does. It's not your grandfather's Linux - I've set up very low-computer-skilled neighbors with it, who loved it. At this point, the Windows software ecosystem is predators all the way down (think your anti-virus software vendor - which gets a list of every file and program you open - doesn't sell that information? Think again - I have friends who work for one such vendor). Let me repeat that - it's predators all the way down - at best you get to pay a lesser predator to keep the nastier ones at bay. Or get a Mac. Unless you do something highly specific that requires software only available on Windows - say, CAD programs or software that runs a lathe (sorry, word processors, excel and photoshop don't count - there are genuinely viable alternatives) - there is NO reason to be running it. It is costing you money, leaves you vulnerable to problems like the one in this thread and worse. If you don't want to give it up because you *like* it, fine. But that's a choice like choosing to continue smoking cigarettes. You know it will harm you some, and possible really severely - and you are making a conscious choice to do it anyway. Because in this day and age, you don't have to. If you think you have to, consider the possibility that this idea is really just learned helplessness. The whole idea of being in a situation where your computer is constantly under attack, where innocent acts like opening an email can lead to catastrophe, where the machine is not a tool you use like a lawnmower, but something un-understandable and constantly buffetted by forces beyond your control - that's not what the world of computers is like to non-Windows users. The fact that it got like this slowly, so it *seems* normal is more like the story of the frog being slowly boiled and not noticing. If a malicious program has encrypted your documents for ransom, you're being boiled. If you're in a situation where that could happen to you any day, why stay in that situation? I run Gentoo Linux myself (not for the faint-of-tech-heart), but this is the most Windows-user-friendly Linux distibution I know of these days. http://www.linuxmint.com/ You can test drive it without committing to it, or install it next to Windows on your computer and try gently migrating to it. The point is, there are alternatives. The first step is recognizing that the problem is real. And I don't see a lot of people pointing out that there are real, user-friendly alternatives out there. I know this won't help get your documents back, but for anyone reading this who wants to avoid a similar situation, there is a way out. -Tim -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20150116/b2559a23/attachment-0001.html