Usually significant and ongoing attacks mean either that your server is high profile in some way, or that it has some vulnerability which bots detect and as long as the vulnerability is not addressed, you'll get added to more and more bot lists. If it is the latter and assuming you've installed basic server hardening, it is likely that the prevention solution is to secure the website in order to discourage the bots interest in your website. That might take a few months but just getting some IP blocking capabilities both on your server (linux) and your website administration (Joomla, if like your incommn website, or whatever other platform this website uses) should be enough to satisfy Rackspace and improve your website's performance until the bots lose interest, unless it is a high profile site that will require more serious resources to resolve. If you're still in need after the 4th, and it is a Joomla or Drupal site, I can take a look- Charlie Heath Town Websites On Wed, Jun 25, 2014 at 3:18 PM, Daniel Lieberman <daniell at incommn.com> wrote: > ** Be sure to fill out the survey/skills inventory in the member's area. > ** If you did, we all thank you. > > > > We’re having a problem with excessive memory use on a cloud server at > Rackspace which hosts a website of ours. The tech support people at > Rackspace suggest that there’s some kind of attack going on, and we need > someone to help us identify and cure the problem(s). > > Anyone with Linux expertise out there interested in taking this on? > > Sincerely yours, > > Daniel Lieberman > InCommN, LLC > 413 489 1818 > http://incommn.com > > _______________________________________________ > Hidden-discuss mailing list - home page: http://www.hidden-tech.net > Hidden-discuss at lists.hidden-tech.net > > You are receiving this because you are on the Hidden-Tech Discussion list. > If you would like to change your list preferences, Go to the Members > page on the Hidden Tech Web site. > http://www.hidden-tech.net/members > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20140626/e025330f/attachment.html