George, If she wanted to mail us the drive we are always happy to take a look. If we are completely unable to get files the attempt only costs $44. If we are able to get files you are usually looking at under $100. We make use of tools like Spinrite and others to recover files off failed drives, but we also have a few other tricks up our sleeves. If the drive does need to go out for clean-room recovery the company we usually send out drives to does 100% free estimates including a shipping label (us only) Their estimates are generally $400-800 depending on how bad the drive is. But very reasonable compared to a lot of mail out clean-room recovery. Thanks, Kiernan Gulick-Sherrill Green Earth Computers www.greenearthpc.us kiernan at greenearthpc.us 413-282-TECH Follow Me: [image: Facebook] <http://www.facebook.com/greenearthpc> [image: LinkedIn] <http://www.linkedin.com/in/kiernangs> [image: Twitter]<http://www.twitter.com/greenearthpc> Member: Business Networking International (BNI) Mill River Chapter: visit http://millriverbni.com PPlease consider the environment before printing this e-mail On Thu, Oct 24, 2013 at 5:56 AM, George Forman <GEForman at aol.com> wrote: > ** Be sure to fill out the survey/skills inventory in the member's area. > ** If you did, we all thank you. > > > > Dear Hidden Tech Community, > > A colleague of mine who works in Honolulu cannot open a back up drive that > contains 3 years of work. She is absolutely undone by this lost. The > drive contain 3,000 video clips of a demonstration preschool that presents > an innovative approach to early childhood education. The drive will boot > then crash. The standard attempts to repair the directory have not worked. > She was told by a company in Honolulu that it would cost $700 to retrieve > the data. Doesn't that sound like way too much money? Does anyone know of > a reliable service that can retrieve the data for less? She has a Western > Digital, 2 terabyte drive that is about 75% full. I would then call your > recommended service to learn what is involved in retrieving data (dust free > room, manual retrieval versus batching it, etc.) and communicate this > information back to my colleague. > > Thanks, > George Forman, President > Videatives, Inc. > Amherst, Massachusetts > > > > > _______________________________________________ > Hidden-discuss mailing list - home page: http://www.hidden-tech.net > Hidden-discuss at lists.hidden-tech.net > > You are receiving this because you are on the Hidden-Tech Discussion list. > If you would like to change your list preferences, Go to the Members > page on the Hidden Tech Web site. > http://www.hidden-tech.net/members > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20131024/6ebfc8fa/attachment.html