[Hidden-tech] [Job Posting] Web Services Trainer Position - inRESONANCE

[Kevin McAllister]

Web Services Trainer

JOB DESCRIPTION

SUMMARY

Immediate opening. inRESONANCE, Inc. is expanding again and seeks qualified candidates with a desire to work with independent schools and non profit organizations.

This full-time, salaried position requires system-wide thinking, attention to detail, organization, excellent communication skills, technical expertise, and the ability to train and support non-technical people on software products. 

Applicants must present compelling evidence that they have a proven track record of teaching experience as well as managing multiple project deadlines. This is NOT a programming position.



RESPONSIBILITIES

Member of iR Client Services Web team
Provide training for a suite of FileMaker Pro and web-based products
Provide direct client support in use of these products
GENERAL QUALIFICATIONS

Background in and a demonstrated ability to train and support non-technical people on software use.
Be organized and able to handle multiple, high level tasks simultaneously.
Be able to meet deadlines, work independently and under pressure.
Ability to work cooperatively with other members of a team.
Good people skills.
Strong verbal and written communication skills.
Demonstrated problem-solving skills.
Experience in independent schools or non-profit environment helpful, but not required.
Admission, Development or Registrar Office experience helpful, but not required.
Live within driving distance to Northampton office preferable, but not required.
TECHNICAL SKILL REQUIREMENTS

Background in supporting and training non-technical users on software.
Candidates with a working knowledge of FileMaker Pro or mySQL will be given higher consideration (Developer level skills not required.)
Demonstrated ability to trouble-shoot technical issues.
High technical ability with the ability to learn new software quickly.
The ability to support your own computer use.


SALARY

Starting salary 40-43K depending on experience.

BENEFITS

inRESONANCE offers a variety of competitive benefits including health and dental insurance, a 401(k), flex time and vacation plan. 

COMPANY PROFILE

inRESONANCE (iR), based in Northampton, MA, provides technology solutions, services and web development to schools and non-profits. iR focuses on developing a long term strategic partnership with clients, providing strategic IT consulting in conjunction with solutions and training. iR provides complete FileMaker Pro-based databases with integrated web applications. The company has deep roots in education, with a combination of more than 40 years of experience in schools. 

CONTACT INFORMATION

Interested candidates should make inquiries or forward resumes to:  jobs at inresoannce.com

For more information about iR, go to http://www.inresonance.com




Kevin J. McAllister | President, CEO
inRESONANCE ... Solutions that resonate

kevin at inresonance.com | 413.587.0236 | www.inresonance.com

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