Hi, Rob, I did a presentation on customer service in Istanbul, Turkey that was very well-received. If they think I've got something to say that's worth flying me halfway around the world to hear, perhaps I night be of use to the Nantucket Chamber. All six of my marketing books discuss customer service as a *marketing* function: a way to create loyalty to the point where customers bring more customers to you. My speaker page: http://greenandprofitable.com/have-shel-speak/ (mostly focused on green marketing). At 10:12 AM -0500 2/5/13, Rob Condon wrote: > ** Be sure to fill out the survey/skills inventory in the member's area. > ** If you did, we all thank you. > > > >Content-Language: en-US >Content-Type: multipart/alternative; > > boundary="_000_4571E02CAD26EF4780ED61B2339FED2CCA7679FFBArpoexch01RPOl_" > >Hi Folks, > My daughter, working for the Nantucket >Chamber of Commerce, is looking to book a >Motivational speaker on Customer Service for the >Nantucket Member audience. It would be a 1 day >"seminar". Any affordable suggestions would be >appreciated. >Thanks, >Rob Condon > >Rob Condon >Longley Associates > >Cell: 413-320-2679 > >CONFIDENTIALITY NOTE: >This electronic transmission, including all >attachments, is directed in confidence solely to >the person(s) to whom it is addressed, or an >authorized recipient, and may not otherwise be >distributed, copied or disclosed. The contents >of the transmission may also be subject to >intellectual property rights and all such rights >are expressly claimed and are not waived. >Review, dissemination, or other use by anyone >else is prohibited. If you have received this >transmission in error, please notify the sender >immediately by return electronic transmission >and then immediately delete this transmission, >including all attachments, without copying, >distributing or disclosing same. > > >CONFIDENTIALITY NOTE: >This electronic transmission, including all >attachments, is directed in confidence solely to >the person(s) to whom it is addressed, or an >authorized recipient, and may not otherwise be >distributed, copied or disclosed. The contents >of the transmission may also be subject to >intellectual property rights and all such rights >are expressly claimed and are not waived. >Review, dissemination, or other use by anyone >else is prohibited. If you have received this >transmission in error, please notify the sender >immediately by return electronic transmission >and then immediately delete this transmission, >including all attachments, without copying, >distributing or disclosing same. > >This document may contain technical data that is >subject to either the International Traffic in >Arms Regulations (22 CFR §120-130) or the Export >Administration Regulations (15 CFR 730-774). US >Government authorization may be required to >transfer this to foreign persons. > >_______________________________________________ >Hidden-discuss mailing list - home page: http://www.hidden-tech.net >Hidden-discuss at lists.hidden-tech.net > >You are receiving this because you are on the Hidden-Tech Discussion list. >If you would like to change your list preferences, Go to the Members >page on the Hidden Tech Web site. >http://www.hidden-tech.net/members -- _________________________________________________ Shel Horowitz Marketing consultant/copywriter, author, speaker, book shepherd Affordable, ethical, effective marketing materials and strategies "Reach Green, socially conscious consumers with marketing that has THEM calling YOU" Twitter: @shelhorowitz * First business ever to be Green America Gold Certified * Inducted into the National Environmental Hall of Fame http://greenandprofitable.com/ http://guerrillamarketinggoesgreen.com mailto:shel at greenandprofitable.com * 413-586-2388 Award-winning author of eight books. Latest: Guerrilla Marketing Goes Green (co-authored with Jay Conrad Levinson) Blog on Green Marketing/Ethics/Politics: http://greenandprofitable.com/shels-blog/ _________________________________________________ -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20130206/f15b6b7b/attachment.html