[Hidden-tech] DOR FAQ on new IT services tax

William Loving contact at dedicationtechnologies.com
Tue Aug 6 13:16:12 EDT 2013


I wrote to Stan Rosenberg about this issue recently and just got this reply. I think the new FAQ definitely helps clarify things. Note that there is a specific DOR Customer Service Rep that has been recommended and his direct extension that you can call if you have questions.


Dear Mr. Loving,
 
Senator Rosenberg asked me to forward to you the below information regarding the Mass. Department of Revenue’s implementation of the new tax on “software”.   We are told the FAQ page is updated daily to reflect new questions raised (see #2 below).  The Department is expected to provide further guidance about the applicability of the new law, so any issues raised now may actually be reflected in later clarifications (see #3 below).
 
The DOR is also expected to hold forums with industry representatives in the coming weeks to gather additional comments and suggestions. If you are interested in being involved in the forums please let me know and we can be sure to keep you updated as they are scheduled (I assume they will be held regionally).
 
Lastly, if you have particular implementation or applicability questions, feel free to call a DOR Customer Service Representative.   Jack Fernandes is the knowledgeable representative who was recommended to us. Here is his direct phone #: 617-887-6082.
 
And here is the information from the Department:
The Department of Revenue has responded to the recently-enacted tax legislation by creating a comprehensive online
information resource for taxpayers.  The application of the sales and use tax for certain computer/software services
is generating a number of comments and inquiries and DOR responded with an extensive set of FAQs. 
 
We anticipate that you may be receiving inquiries as well and invite you to use DOR as a resource when responding.
 
1.      A DOR website page dedicated to providing information on the recent tax changes may be accessed
at www.mass.gov/dor/newtaxinfo.
 
2.      The Technical Information Release related to the application of the sales and use tax on computer/software
services and a set of FAQs on the subject matter may be accessed from this page.
 
3.      DOR anticipates providing further guidance on the application of sales and use tax on computer/software
services and asks that any comments or suggestions be submitted to rulesandregs at dor.state.ma. 
 
4.       For additional information or questions, please call 617-887-6367 or 800-392-6089 in MA only.
 
We will continue to update the FAQs as additional comments, inquiries or suggestions are submitted.DOR will arrange focus groups over the next several weeks, with representatives of industries affected by the new legislation, to learn more about business practices and any areas of uncertainty.  Information about the meetings will be posted on the DOR website. 
 
 
Please let me know you have questions.
 
Sincerely,
Rose
 --
Rosalie Adams
Chief of Staff
Office of Senate Majority Leader Stan Rosenberg
Massachusetts State House, Room 333
T. (617) 722-1532



On Aug 1, 2013, at 3:12 PM, Jan Werner <jwerner at jwdp.com> wrote:

>   ** Be sure to fill out the survey/skills inventory in the member's area.
>   ** If you did, we all thank you.
> 
> 
> The Deptartment of Revenue has just released a FAQ "clarifying" the new 
> regulations applying MA sales and use tax to computer services and 
> software development.
> 
> http://www.mass.gov/dor/docs/dor/law-changes/faqss-computer-software-2013.pdf
> 
> Fascinating!  For example, installing new software on a client's 
> computer is taxable, but fixing an existing installation is not.
> 
> My advice: buy the extra-large bottle of headache reliever. You'll 
> probably need it.
> 
> Jan Werner
> _______________________________________________
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-- 

William M. Loving
Dedication Technologies, Inc.
7 Coach Lane
Amherst, MA 01002-3304   USA
will at dedicationtechnologies.com
Tel: +1 413 253-7223   (GMT –5)  
Fax: +1 206 202-0476

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