[Hidden-tech] Senior Communication Researcher Job Posting

Steve Angel steve at communicatehealth.com
Mon Mar 5 12:30:13 EST 2012


Job Posting: Senior Communication Researcher
(Full Time, in Massachusetts or DC Metro Area)

This is us
CommunicateHealth, Inc. is a health education and communication firm specializing in
improving health literacy on the Web. At CommunicateHealth, we believe people
deserve clear information about their health. This doesn’t mean using little words and
lots of pictures. It means making sure the information and services our clients provide
can be accessed, understood, and used by the people who need it most. Check us out
at www.communicatehealth.com.

This is you
We are looking for a passionate researcher with a strong, proven interest in health
communication and public health. As a researcher, you have worked with diverse
audiences – particularly people with limited literacy skills. You should be a talented
moderator and interviewer that is passionate about the user-centered design process
and be able to evaluate a variety of materials – from print brochures to Web sites to
mobile apps. In addition you should:
• Maintain strong writing, editing, and proofreading skills – and use them regularly
when developing protocols and reporting on your findings.
• Be eager to collaborate with graphic designers and illustrators.
• Have the ability to think both strategically and visually.
• Be comfortable giving and receiving honest, constructive feedback.
• Have the ability to working on multiple projects with ease.
• Efficiently work with technology and be eager to use a variety of programs and
applications.

Responsibilities
• Conduct formative research with consumers and professionals, including in-depth
interviews, focus groups, card sorting, prototype testing, usability testing, etc.
• Develop research protocols including screeners and moderator’s guides.
• Coordinate with content development and graphic design teams for rapid
prototyping and iterative testing.
• Communicate findings and recommendations to internal team (writers, designers,
and developers).
• Write clear and concise reports (from top-level summaries to detailed technical
reports) for delivery to clients.
• Provide high-level guidance in recruitment strategies, particularly for people with
limited literacy skills.
• Provide high-level guidance in testing logistics, particularly for remote and field
testing activities.

Qualifications
• Talented communication researcher with experience conducting research and
communicating findings.
• Live in the DC Metro area or in Massachusetts (if not located in the Northampton,
MA area, you must be willing to telecommute.)
• Hold a Masters degree in communication, public health, information design, humancomputer
interaction, or other related social science.

Preferred
• 3 to 5 years of experience conducting communication research projects.
• Conducted research on behalf of the federal government.
• Evaluated content and tools in the health care or public health sector.
• Familiar with IRB, Office of Management and Budget Paperwork Reduction Act, and
all the nuances of research clearance processes.
Please send cover letter, resume and 3 references to jobs at communicatehealth.com
by March 15, 2012.
This is a full time salaried position. We offer highly competitive salaries and full
benefits.
Posted March 1, 2012


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