Are you asking about an auto insurance company or an insurance agency? If the latter, I can wholeheartedly recommend Bates Fullam (<http://batesfullaminsurance.com>, they have Springfield, West Springfield and Westfield offices, I hope that's not too far). I've had a couple of (no at-fault) auto accidents and the agency handled everything (bodyshop, rental car, towing, etc), it was completely painless on my end. H -- Herb Singleton, PE hsingleton at cross-spectrum.com Cross-Spectrum Labs: Sound & Vibration Consulting http://www.cross-spectrum.com > Greetings All > > If a few folks could suggest an excellent auto > insurance company local to Northampton area, > I would be grateful. ?Looking primarily for great, > responsive customer service support, fair/inexpensive > rates & rapid response if one experiences an accident > or other mishaps while motoring ... > > What's been your experience? ... Anybody? > > Thank you much! > Alvin-San > > * > Alvin-San Photography > LightSphere Digital Arts > ** > Aerials/Events/Portraits > **www.EyeCaptureIt.com > www.EyeBeenThere.net* > *