[Hidden-tech] PDF creation problem from Mac

Kiernan Gulick-Sherrill greenearthcomputer at gmail.com
Sat Apr 21 10:45:41 EDT 2012


Stacy,

Apparently this is a known issue with OSX 10.6.7+8.    It cropped up for
folks after the 10.6.6  update.

>From the web:
"1. The problem occurs when saving a text document (MS Word 2011 or Apple
Text Edit in Rich Text mode) to PDF using the PDF conversion tools in the
Mac OS Print dialog (Save as PDF or Save as Adobe PDF).



2. The problem only occurs when your document contains OpenType PostScript
fonts (e.g Adobe's Myriad Pro, Minion Pro, etc.) The problem does not occur
when you're document contains only Adobe PostScript Type 1 fonts, TrueType
fonts, or OpenType True Type fonts from Microsoft (e.g. Calibri or Cambria)



3. Apple's Preview application is impervious to this problem, but Adobe
Acrobat 9 (Mac or PC) chokes on files generated this way.



4. If you generate the PDF using the simple "Save as PDF" in the Mac OS
Print dialog, the file will seemingly save ok, but Acrobat 9 will hang when
it tries to open the file.



5. If you generate the PDF using the "Save as Adobe PDF" option in the Mac
OS Print dialog, the PDF exporter will hang, and the file will not get
generated.



6. If you generate the PDF by saving the PDF Preview from Word or by
opening the "simply" generated PDF in Apple Preview and then re-save the
PDF, Acrobat 9 will open the file but display alphabet soup wherever the
OpenType PostScript font was used.



7. For some reason, neither Excel and PowerPoint 2011 seem to exhibit this
problem when using OpenType PostScript fonts and exporting to PDF from the
Mac OS Print dialog."


On Fri, Apr 20, 2012 at 12:19 PM, Stacy Kontrabecki <swampdancer at comcast.net
> wrote:

>   ** Be sure to fill out the survey/skills inventory in the member's area.
>   ** If you did, we all thank you.
>
>
> I have a 164 page report in MS Word for Mac 2011, compatibility mode. I
> keep trying to make a PDF out of it using the standard "save as pdf" and
> it does it fine for the first 50 pages, makes a 2nd file for next 16
> pages and then a corrupt 3rd file for the balance.
>
> Alternatives I've tried:
>
> 1.) I installed CUPS-PDF to the Mac (OSC 10.6.8) and that didn't work
> either - no PDF file where they said it would be created.
>
> 2.) I have Acrobat 9 Pro but can't open the Word document with it to try
> and make a PDF that way.
>
> 3.) Tried to just print the last 97 pages to the "save as pdf" but
> results in error message about the word file being corrupt.
>
> In case you can just do the save fore me, I have the word file uploaded
> to my website but the one person who tried to access it can't download
> it. 295 MB. I don't know if that was why.
>
> Thank you.
>
> Stacy
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-- 

Kiernan Gulick-Sherrill
Green Earth Computers
www.greenearthpc.us
kiernan at greenearthpc.us
413-282-TECH
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