[Hidden-tech] ACC Business

[Neal Priestly]

Ann-

A lot of the competitive phone carriers (the guys who aren't Verizon around
here - the guys who don't own the wire on the poles) try to make it far more
complicated than it needs to be to leave their service - and some of the
stuff I saw through three transitions with past employers seemed geared to
nothing more than intimidating or frightening you into inaction.

Talk to your Verizon Business rep - they should be able to help you
understand the form and whether you really need to do anything with it or
not.  If you have completed the move of the number to Verizon already, ACC
shouldn't be able to cancel the number because they don't own it any longer.

The form may be nothing more than something tarted up in ACC's legal
department that boils down to "Verizon tells us you want to move this number
to their service, please confirm" or it could be something that makes you
question the ethical strength of the person who drafted the form.  I recall
most of these forms reading like twice-translated jargon soup until I got
the hang of what it took for the carriers to move a line and what the rules
constraining them were...

Good luck,

-Neal Priestly
 Free Range Technologist

On Mon, Sep 26, 2011 at 6:05 PM, Ann Brauer <annbrauer at valinet.com> wrote:

>   ** Be sure to fill out the survey/skills inventory in the member's area.
>   ** If you did, we all thank you.
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>
> Dear all,
>
> I am have major problems trying to switch my phone service from ACC
> Business--which is a bundler through ATT--to Verizon. As you may remember,
> my studio--the pink building--washed away during Irene. ACC Business--a
> bundler for ATT--presented major obstacles to switching my phone number from
> 2 Conway Street to 6 Bridge Street. Finally--out of frusttration-I switched
> to Verizon--which was able to perform the very simple portage in a couple of
> days for less cost than ACC Business was going to charge me.
>
> Now ACC Business is threatening to terminate my number 413 625 8605 unless
> I sign very long forms--who knows what is in those forms--and I surely don't
> want to know.
>
> Yes, I have explained the entire situation to ACC Business and they seem to
> constantly get lost in the details. Do I even need to worry about ACC
> Business if I have switched to Verizon? I don't know and really don't want
> to know. I just want my phone number and my ability to make quilts.
>
> Please, I hate to impost--but is there anyone who can help. I have so many
> other things to do.
>
> Thanks everyone.
>
>
>
>
> Ann Brauer
> 6 Bridge Street
> Shelburne Falls, MA 01370
>
>
> Web: http://www.annbrauer.com
> Blog:  http://annbrauer.blogspot.com/
> Facebook: http://facebook.com/annbrauerquiltstudio
>
> 413 628 4014 (leave message)
> 413-625-8605
>
> Contemporary landscape quilts.
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