[Hidden-tech] looking for skilled technicians!

Sean Eddings sean at left-click.us
Wed Oct 5 16:52:57 EDT 2011


left-click is currently accepting applications for both full and part time experienced PC and Mac technicians. 

APPLY ONLINE HERE: www.left-click.us/apply

Questions? Please email hr at left-click.us

We’re looking for someone that can answer phones, interact with customers in our retail environment, field all technical questions, handle retail sales while also being able to focus on repairing PC and Macs in the repair queue. Must be professional and friendly; with a willingness to help. 

To qualify the applicant must:

- posses previous customer service experience.
- have at least 5-years of relevant experience.
- be well organized.  
- be familiar with remote support technologies. 
- be able to speak in layman’s terms about a complex issue. 
- be able to troubleshoot advanced OS issues. 
- be comfortable interacting with colleagues and customers. 
- be able to appraise the value of a machine to its FMV. 
- be comfortable setting up and working with RAID arrays. 
- be able to set up and troubleshoot networks. 
- have extensive computer repair experience.
- be able to handle themselves under pressure. 
- have a desire to learn about technology. 

Applicant would be responsible for PC and out of warranty Mac repairs as well as managing the overall success of the tech center. Must be comfortable working with ASD materials and be familiar with all safety precautions. 

An ideal candidate would:
- be comfortable assembling and disassembling a desktop PC in a timely manner.
- know the difference between SATA and PATA.
- possess an extensive knowledge of hardware components.
- be comfortable working with email issues.  
- have some server experience. 
- know how to remove the keyboard on an iBook G4.
- be able to list 5 differences between OS X 10.5 Leopard and OS X 10.6 Snow Leopard.
- be able to explain the difference between RAM, Processor, Motherboard, Hard Drive and Power Supply.
- be able to technically differentiate between USB and FireWire and all associated specs. 
- know what the minimal system configuration of a PC is. 
- be able to differentiate between PPC and Intel Macs. 
- be able to perform system tune-ups (virus removal, OS optimization).

Linux LAMP and Microsoft Exchange experience is a plus. 

Please feel free to email with any questions, but keep in mind we won't consider any resumes that aren't attached to the application. 

Emails from recruiters will be ignored. 


SEAN EDDINGS 
Vice President, left-click 
www.left-click.us 

FACEBOOK | TWITTER | BLOG 

left-click Corporation 
78 Main St. Suite 401 
Northampton, MA 01060 

+001 877 289 9820 * 91
sean at left-click.us 

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