[Hidden-tech] retrieve MacBook Pro password for installng printer

[eac2222 at gmail.com]

Don,

What's happening is that, even in an admin account, the OS will ask 
for the account password before allowing certain tasks.

So there *is* a password. The first thing you may want to do would be 
to gently ask the client to remember when he or she first set up the 
machine, and where a hypothetical yellow sticky might be, containing 
the password that has since been forgotten.

If that fails, *but* you have the OS install discs, then you can 
reset the password as described here
       http://kb.wisc.edu/helpdesk/page.php?id=3853
among other places.

Read all the cautions before deciding that this is what you want to 
do, and (just in case) back up first.

If you don't have the install discs, and don't have the password, 
then the client has an entirely different problem than trying to use 
a new printer. Maybe you want to network in an unused old machine 
(whose password you know) and print from *there* before addressing 
the bigger problem?

I hope this helps,

-- 
Eric A. Cohen   |   eac2222 at gmail.com