[Hidden-tech] Charter... it is as bad as you all said

Tom Adams- Reelife Productions tomadams at gmail.com
Thu Nov 4 17:21:15 EDT 2010


I gotta tell ya, regardless of the subject matter, it is very very refreshing to see a post from a MAYOR on hidden-tech. sorry for the tangent.. but, really... this is just fantastic to see this type of communication going in here. roger-wilco!

Regards,

Tom Adams
from iPhone (413) 575-9707
Director/Owner
www.ReelifeProductions.com
www.Folktographybytom.com
web.me.com/ReelifeProductions

On Nov 4, 2010, at 10:56 AM, Davyn McGuire <davyn at davyn.com> wrote:

>   ** Be sure to fill out the survey/skills inventory in the member's area.
>   ** If you did, we all thank you.
> 
> 
> Hi Jason - I sent this question along to Mayor Mike - Here was his response:
> 
> Hi Davyn,
> 
> Thanks for the information. I'm the contact for the television license and
> for any company that would like to provide cable television service in
> Easthampton. Here's a concise reply if you wish to post it back to the
> group;
> 
> Federal law provides for open competition among cable television service
> providers. That means that if any cable television service provider wishes
> to provide television service in any community, anywhere in the nation, they
> are free to do so by simply applying for a license. The provision of
> broadband service is not regulated and any internet service provider may do
> business in any community (including Easthampton) without applying for a
> license from that community. Comcast (or any other provider) would be
> welcome in Easthampton if they wanted to do business here. The real problem
> is, in my opinion, that Comcast and other providers don't want to compete
> for the limited business they may get because it's not profitable enough for
> them to do so. There is a significant amount of dark fiber running through
> Easthampton (Route 10 & 141) right now and access is available to any ISP
> who wants to do business. In addition, the Massachusetts Broadband
> Initiative will provide even more dark fiber capacity in the 413 area over
> the next 18 to 24 months. There are no governmental barriers for real
> competition, only private businesses that don't want to, or can not
> effectively, compete in the marketplace.
> 
> Mike
> miket at mayormike.net
> 
> 
> On 11/3/10 9:46 AM, "Jason Miranda" <jason at sampw.com> wrote:
> 
>>   ** Be sure to fill out the survey/skills inventory in the member's area.
>>   ** If you did, we all thank you.
>> 
>> 
>> Hi all,
>> 
>> Wanted to check in with anyone here in the Easthampton area who has Charter
>> Business Internet. We've been experiencing sporadic outages over the last 48
>> hours. Can't get any answers from Charter other than they are aware of a
>> problem with a node in our area, are working on it, but cannot give an ETA.
>> 
>> I've had Charter Business for about 3 mos. I thought paying for the
>> business-quality rather than residential would get me better service, but the
>> quality of the service and the customer service has been very low. To the
>> point that my opinion is that Charter's regard for its business customers is
>> as low as the quality of its service.
>> 
>> We connect to another business network via VPN here and we've experienced
>> brief outages or hiccups during a typical business day that the VPN connection
>> breaks about 5–10 times.
>> 
>> I'm wondering if Easthampton would consider allowing Comcast to offer service
>> in the area. Is there a committee through City Hall that deals with these
>> negotiates these relationships? I read Easthampton's masterplan for the city
>> when we were going through the home buying process. I was impressed with the
>> vision, but It seems like if they want to fulfill the goals outlined there
>> they need to be an attractive place to live and work for telecommuters and
>> people working from home offices. Based on the terrible service I've
>> experienced with Charter, it doesn't seem to methat they are is the partner to
>> help Easthampton achieve its long-term goals.
>> 
>> Thanks,
>> Jason
>> 
>> 
>> Jason Miranda
>> Spoke & Wheel | www.sampw.com
>> publishing and media services
>> (ph) 413.203.1123
>> (fax) 617.206.9516
>> 
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> 
> 
> 
> 
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