We have been using Sugar CRM - (community edition) and looking for reasonable reporting options or to determine if it's time to buy in just for the report writer. We installed Zucker Reports - which look very poweful, only we have not be able to install the report creator and so are stuck with hand written SQL, a bit much for our main users, SO anyone with other ideas ? so we go with the $1500/6 user min or the $500 to get the full Zucker reports installed or dig in a figure that out Other ideas ? anyone tried using Crystal or other options ? I also expect to send some one to Sugar Training and might be able to use an experienced Sugar consultant. -- Rich Roth CEO On-the-net Bringing you complex online systems since the net was young http://www.tnrglobal.com - Blog: http://www.rizbang.com Helping move the world: http://www.earththrives.com