[Hidden-tech] AT&T Wireless service quality

[J. Cohen]

michaelbix wrote:
> The sales pitch at the store was definitely misleading (the rep was 
> trying to push me to a more-minutes plan based upon usage patterns he 
> could "see on his screen" - but Unicel told me later the next day that 
> AT&T doesn't have access to their customer records, and that he was 
> fakin' it).

Is that the AT&T Store in Hadley?  I was told things there that
definitely were not true about the phone and plan.


> number" on Unicel, the phone-plan charge clock is already running.  Two 
> plans on one number?  Didn't make sense.  (A different, U.S.-based AT&T 
> rep has since told me the India-based supervisor was talking through his 
> hat.)  Who do ya trust?
...
> Was this "switch to AT&T" complicated?  Way too much.  Losing more than 
> a full working day on the phone and in emails and shipping, so I can 
> come back to zero with AT&T was very disappointing.   It's been said 
> here before, and I thought I was doing it too... but pay close 
> attention, and then... pay closer attention.

That's why I recommended recording any phone calls with AT&T.

I now use a Skype number that forwards to a phone of my choice
(currently an old, unlocked Nokia flip phone with pay as you go SIM
card).  I can switch the SIM card out overseas and pay a low rate to
forward my Skype number to whatever cell number I have overseas (~$10
per month, unlimited airtime).  If I need remote email and apps in the
future I'll get an iPod touch and use it on wifi...


Josh