[Hidden-tech] AT&T Wireless service quality

Bronwen Hodgkinson - cdeVision bronwen at cdevision.com
Thu Oct 8 09:42:43 EDT 2009


Similar issues for me. I LOVE my iphone 3G, but service has definitely not
been as good since the summer. Not as bad as described below by Stephen, but
have noticed voicemail delays and less bars, and slower 3G access. 

Bronwen
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Bronwen Hodgkinson
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-----Original Message-----
From: hidden-discuss-bounces at lists.hidden-tech.net
[mailto:hidden-discuss-bounces at lists.hidden-tech.net] On Behalf Of Stephen
Kavanagh
Sent: Thursday, October 08, 2009 7:29 AM
To: Stefan Gonick
Cc: hidden-discuss at lists.hidden-tech.net
Subject: Re: [Hidden-tech] AT&T Wireless service quality


Stefan:

I have had an iPhone since the 3G came out in June, 2008.  AT&T's  
service quality has diminished significantly since the 3GS came out  
last June (2009).  The number of dropped calls has skyrocketed, I  
often cannot get a call through even when I have 4 or 5 bars, surfing  
the Web is usually slow to unusable, getting e-mails is sporadic and  
responding is even tougher.  Yes voice messages are often delayed for  
many many hours.  I spend quite a bit of time during the summer in  
Southeastern Massachusetts and the service there is absolutely  
horrible.  Many times worse than here in the Amherst area.

I strongly suspect the AT&T network is swamped and will be for some  
time.  I even got AT&T to refund my account 50% for the past 3 months  
and release me from early termination penalties for my contract.

I love phone, hate the carrier.  I am strongly considering dropping  
AT&T and going to Verizon for basic phone service (just phone, no data  
plan).  I would keep my phone since it is a great tool for keeping my  
calendar and contacts (among other things) and it syncs smoothly with  
my Macs at home.

I am sort of hoping the iPhone is opened up to other providers as  
Apple is doing throughout the world.  Until that happens though, I  
would expect the service on AT&T to be very very substandard.

Hope that helps,

Stephen





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