[Hidden-tech] AT&T Wireless service quality

[Stephen Kavanagh]

Stefan:

I have had an iPhone since the 3G came out in June, 2008.  AT&T's  
service quality has diminished significantly since the 3GS came out  
last June (2009).  The number of dropped calls has skyrocketed, I  
often cannot get a call through even when I have 4 or 5 bars, surfing  
the Web is usually slow to unusable, getting e-mails is sporadic and  
responding is even tougher.  Yes voice messages are often delayed for  
many many hours.  I spend quite a bit of time during the summer in  
Southeastern Massachusetts and the service there is absolutely  
horrible.  Many times worse than here in the Amherst area.

I strongly suspect the AT&T network is swamped and will be for some  
time.  I even got AT&T to refund my account 50% for the past 3 months  
and release me from early termination penalties for my contract.

I love phone, hate the carrier.  I am strongly considering dropping  
AT&T and going to Verizon for basic phone service (just phone, no data  
plan).  I would keep my phone since it is a great tool for keeping my  
calendar and contacts (among other things) and it syncs smoothly with  
my Macs at home.

I am sort of hoping the iPhone is opened up to other providers as  
Apple is doing throughout the world.  Until that happens though, I  
would expect the service on AT&T to be very very substandard.

Hope that helps,

Stephen


On Oct 7, 2009, at 2:11 PM, Stefan Gonick wrote:

>   ** Be sure to fill out the survey/skills inventory in the member's  
> area.
>   ** If you did, we all thank you.
>
>
> Hey Everyone,
>
> I'm considering switching to AT&T Wireless specifically to get the  
> iPhone.
> However, I've heard some disturbing things about their service. In  
> particular,
> I have a friend who says that she can have her voicemails delayed  
> significantly
> (hours or even a day). That would be unacceptable to me if it's a  
> regular
> occurrence.
>
> What has your experience been with AT&T Wireless service in general
> and the voicemail situation in particular?
>
> Thanks,
> Stefan
>
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