Thanks very much, HT folks, for all the great PC technician recommendations...it's very comforting to know such a fountain of knowledge is only an email away. Definitely makes being a solo remote worker feel much less isolated. All the best, Hope -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.hidden-tech.net/pipermail/hidden-discuss/attachments/20091207/3df2439a/attachment.html