[Hidden-tech] Looking for Web Designer/Computer Support Expert (Concord, MA)

Reichsman Frieda friedar22 at mac.com
Sun Sep 7 22:53:19 EDT 2008


Hi all,

A full-time staff position as follows is available at the Concord  
Consortium (http://www.concord.org). If you or anyone you know is  
interested, application instructions are below. (Please contact  
Concord, as I am not involved in hiring). The position is also posted  
here: http://www.concord.org/about/opportunities/2008_Web_Designer_And_Support_desc.pdf

Best,
Frieda


Web Designer and Computer Support Expert
GENERAL DESCRIPTION
The Concord Consortium is an educational nonprofit with an  
international reputation for innovations in technology that improve  
teaching and learning. Our staff is extremely dedicated and competent,  
regularly using a wide range of technologies and applications. We have  
an exciting full-time opening for a Web Designer and Computer Support  
Expert who will support the staff and contribute to specific  
educational projects. This position requires a self-starter who will  
provide web design and help desk support for our 30-person  
organization. The position requires someone with excellent technical  
skills and experience, as well as a strong sense of humor and a  
genuine desire to create a better world through educational  
technology. We are looking for an exceptional individual who has a  
good balance of technical and design skills and is willing to go the  
extra mile to arrive at a complete solution to technical problems. It  
is essential that the successful candidate be available during working  
hours, Monday through Friday. He/She will design, build, and maintain  
project websites, often working with project leaders and other  
technical staff to design special functions, while maintaining a  
consistent look and feel across websites. He/she will also lead CC's  
IT support, which involves keeping all office computers running  
smoothly by providing software installs, updates, hardware and  
software troubleshooting, software and hardware asset tracking,  
printing, and other duties as assigned. The Web Designer and Computer  
Support Expert reports to the Manager of Information Technology. She  
or he will have a strong understanding of how computer hardware and  
software works, as well as ample experience troubleshooting problems  
on both Windows and Mac platforms.

The candidate must have experience with a wide range of operating  
systems and applications, ranging from Windows 2000 to Windows XP/ 
Vista, and Mac OS X. Commanding knowledge of CSS and cross-browser  
issues is required. Knowledge of printers, networks, the Internet, Web  
pages, Linux, MS Office, FirstClass, and open source software is  
preferred. The ideal candidate would have system administration skills  
as well as knowledge of PHP, Java, J-Ruby, and Ruby on Rails. While a  
broad range of skills is valuable to us, there is technical backup in  
depth within the organization. The work environment at Concord  
Consortium is casual and flexible, but fast paced and stimulating.  
Concord Consortium provides excellent benefits including medical,  
dental, life and disability insurance as well as four weeks of vacation.

SPECIFIC RESPONSIBILITIES
Manages multiple, simultaneous, ongoing, user support requests.  
Follows individual support requests to a satisfactory and verified end  
resolution in each instance. Creates user interface designs for web  
sites and web-like java applications Creates themes for web sites and  
web-like java applications. Creates Web pages for the organization and  
specific projects, including customizing pages generated by Rails and  
PHP. Creates graphics for: logos, icons, CD labels, and printed  
newsletter. Assists in formatting and publishing printed newsletter.  
Sets up new user workstations and, when necessary, migrates the  
existing user environment. Assists with software and hardware asset  
management. Evaluates and performs preventative maintenance, upgrades,  
and security fixes. Troubleshoots printers, handheld devices, and  
routine network problems. Evaluates and recommends future technology  
purchasing needs.

QUALIFICATIONS
Understanding of PC hardware and software (Windows 2000, Windows XP,  
Windows Vista). Understanding of Mac hardware and software (Mac OS X,  
PowerPC and Intel). Understanding of Linux operating system is a plus.  
Experience with CSS and javascript. Understanding of cross browser  
issues and fixes Experience with Flash, AJAX is a plus. Experience  
with publishing high quality printed materials. Understanding of  
network printer functions, malfunctions, and resolutions. Familiarity  
with a range of office applications including Word, Filemaker, Excel,  
and open source equivalents. Familiarity with handheld computers  
(Palm, PocketPC, WinCE, iPod). Experience with web programming,  
especially PHP, Ruby, and Java a strong plus. Ability to manage  
multiple projects and support requests. Ability to manage own time and  
responsibilities without extensive supervision. Outstanding  
interpersonal and communication skills, with enthusiasm for working as  
part of a team as well as independently. A minimum of two years  
experience in hardware and software configuration, troubleshooting,  
and repair including but not limited to, Windows and Mac OS, printers,  
and network connectivity issues. Ability and desire to learn new  
skills and technologies as required.

SALARY
$45,000 - $55,000 per year, full time.

TO APPLY
Please email resume, cover letter, and at least one example of a web  
site for which you have designed the layout and graphics, to:

webtechjob at concord.org

Attn: Jennifer Glover
Concord Consortium
25 Love Lane
Concord, MA 01742



//////////////////////////////////////

Frieda Reichsman, PhD
Molecules in Motion
Interactive Molecular Structures
http://www.moleculesinmotion.com
413-253-2405

//////////////////////////////////////




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