Thanks to all for the many good options and tips. Went to Geek Squad which Afronio mentioned. They were able to take care of it quickly -- it's a good resource -- they are open the same hours as Best Buy. It could also be handy in some situations that there is an Apple Store in the same mall. All the best, Jonathon Podolsky Producer at WholeHealthExpo.com Voice: 413.584.0010 Toll-Free: 877.WHE.EXPO Toll-Free: 877.943.3976 Fax: 413.586.5846