Christine, I've been using it for a year in Northampton along with Comcast broadband and basic cable. It behaves just fine - indistinguishable from regular land line. This winter lightning did take out the cable modem which was replaced without charge within a day. You also do get some online features which I do not use: checking your voicemail through the web, call forwarding, blocking, getting a list of caller-ids and calls made via a website. Lastly, I have noticed that Comcast is quicker to actually answer customer service calls than Verizon. -dave ________________________________ Subject: Re: [Hidden-tech] Comcast Phone Service Christine, We have it at home. It is reliable and exactly like a regular phone line. It's also tied into our home security system and works fine. -Jeff On 7/15/08 10:50 AM, "Christine Pilch" <CPilch at YourBrandPartnership.com> wrote: Does anybody have experience with Comcast phone service? Is it reliable? Have you experienced any down-time? Is call quality comparable to traditional phone service? Any advantages or disadvantages you have seen? Do you know if it is compatible with a home security system? Thanks for your opinions. Best regards, - Christine Christine Pilch <http://www.yourbrandpartnership.com/> www.YourBrandPartnership.com <blocked::http://www.yourbrandpartnership.com> CPilch at YourBrandPartnership.com <blocked::mailto:cpilch at yourbrandpartnership.com> 68 Dugan Road Ware, MA 01082 413.537.2474