[Hidden-tech] Laptop support

[Andy Klapper]

My experience with Dell support has actually been quite good.  The
motherboard on a laptop my client lent me died while the machine was under
whatever corporate support plan my client has.  I spent maybe 10 minutes
with Dell tech support using their chat support and the next day a tech was
replacing the motherboard in my kitchen for "free".


Andy.



-----Original Message-----
From: hidden-discuss-bounces at lists.hidden-tech.net
[mailto:hidden-discuss-bounces at lists.hidden-tech.net]On Behalf Of Mary
Malmros
Sent: Saturday, January 06, 2007 6:24 PM
To: hidden-discuss at lists.hidden-tech.net
Subject: Re: [Hidden-tech] Thanx... next question...


I think the reality is that the "manufacturers"...aren't, any more.
They're assemblers.  That being the case, I'd look less at the brand and
more at where/how you can get it serviced.  I've got a no-name laptop
purely because I can get it serviced locally without having to ship it
away to even get someone to look at it.

--
Mary Malmros            			malmros at verizon.net
	Some days you're the windshield, some days you're the bug