> Date: Thu, 19 Oct 2006 13:31:50 -0400 > From: Mark Bucciarelli <mark at hubcapconsulting.com> > To: Elin Flashman <elin at techcavalry.com> > Subject: Re: [Hidden-tech] Recommendation for Web Hosting, Etc. > Cc: hidden-discuss at lists.hidden-tech.net > > If you think multiple data centers have anything to do with site > reliability, you don't understand the hosting business. > > A quality data center (such as Crocker's, TnR or the one GAIA > uses in Boston) should never go down. > > A good data center has multiple fiber links coming in through > physically distinct conduits. Even big providers don't provide > this . > > You web site will work fine at a bulk provider until you have a > problem; for example, we have had customers that came to us from > a bulk provider that had their site moved, without any contact, > to a slower older server because they were using too much CPU > resource. > > I am always surprised when people choose to save $2 to $5 a month > for an asset as important as email and their web presence. Thanks for stepping up and saying this! As a local provider trying to provide quality web hosting- I continually run into people that think it is smart to put their website with a big bulk provider "somewhere out there" to save around a $100 per year. For any company, their website is an incredibly important asset, having a big effect on the appearance and operation of that business. For a Hidden-Tech type business, the website is disproportionately important- since they don't have big buildings and big ad budgets to impress people. When you shop locally, you not only support your neighbors (including many of us in Hidden-Tech) - you have the reassurance that if necessary- you can talk to them directly, and you will be a fairly important customer. This is another case where buying local makes both good business sense, and good-neighbor sense. cheers, James Triplett Thelix Internet, Amherst p.s.: the following were very good questions to ask of any provider (try to get a straight answer from one of the bulk providers ;-) > > Here are a few things that make a difference: > > - does the hosting company own their own servers, or do they rent > from a large provider. If they rent, they have less control.