[Hidden-tech] Recommendations: Inexpensive Fax Solution & ComcastDigital Voice

Jami Albro-Fisher jami at fazzi.com
Tue Sep 13 16:18:32 EDT 2005


I've switched to Comcast's Digital Voice too.  The sound quality is
excellent but I've had a few problems:

1. Intermittently, the voice on our end cuts out leaving the person on the
other end saying 'Are you there?    Hello??' for about a minute when it
comes back on.  It only happens a few times a month.  

2. The voice mail system has let me in without any password when checking my
voicemail remotely.

3. The interrupted dial tone that indicates you have voicemail doesn't
always work.

Overall, I like it and I like the savings of no long distance charges.  But
the savings pretty much end there - if you get phone, web, and tv (at least
standard for $30/month) you save just $5 per month.  

I'd say wait six months or until they fix the above before making the
switch.

- Jami
__________________________
 
Jami Albro-Fisher
Senior Systems Developer
 
Fazzi Associates, Inc.
243 King Street, Suite 246
Northampton, MA 01060
phone: (413) 584-5300
fax: (413) 584-0220
web: www.fazzi.com 


-----Original Message-----
From: hidden-discuss-bounces at lists.hidden-tech.net 
[mailto:hidden-discuss-bounces at lists.hidden-tech.net] On Behalf 
Of Will Loving
Sent: Thursday, September 08, 2005 7:16 PM
To: Hidden-discuss at lists.hidden-tech.net
Subject: [Hidden-tech] Recommendations: Inexpensive Fax 
Solution & ComcastDigital Voice

   ** Be a Good Dobee and help the group
   ** Fill out the survey/skills inventory in the member's area.
   ** Remember you must be counted to post .

I'd like to let Hidden-Tec members know about a couple of 
services that I have begun using recently that I am impressed 
with. Additional comments, impressions of these services and 
alternatives are also appreciated. I have no affiliation with 
either of the services mentioned below.

Inexpensive Faxing Receiving:

I've struggled for a long time with trying to find an 
inexpensive and trouble-free way to receive faxes. I can use my 
fax machine or computer to send faxes out, but since getting 
broadband (and canceling my modem line) I've not wanted to pay 
for a separate line just to receive a handful of faxes a month. 

For the last year, we've paid a few dollars a month to Verizon 
for a separate number with "Distinctive Ring", a different ring 
tone which the fax machine can be set to listen for. However I 
was still getting lots of junk faxes and have recently found 
something much better, FaxAway.com. For a dollar a month 
(charged in $10 increments) FaxAway.com gives you a private fax 
number (in Seattle) and unlimited incoming faxes. The faxes are 
emailed to you as TIF or JPG files and can be printed, 
forwarded or trashed as need be.

FaxAway is associated with Kall8, an VOIP provider like Vonage, 
and outgoing faxes are handled very inexpensively. I don't need 
the outgoing service for the few faxes I send but it's there if 
you need it. You can upload various document types including 
Word, etc. and they will fax it for you. FaxAway also includes 
the option of VoiceMail at no charge though it was a little 
confusing at first to setup. VoiceMail messages left on the 
same number are also emailed to you as WAV files. I've been 
using the service for a couple of months now and have no complaints.

Comcast Digital Voice

For those of you with Comcast service, I highly recommend their 
Digital Voice Service. We converted first my business line and 
last week our house line and are very impressed  with the 
quality of the service. What you will notice immediately once 
you switch over is the improved quality and volume of the 
sound. It is SO much better than the traditional Verizon land 
lines that we had that I can't imagine going back.

The technician I spoke with said that most people have to 
reduce the volume on their phones because of the louder and 
clearer signal. I've found this to be true in that my headset, 
normally set between 4 and 5, now does very well between 1 and 2.

We have not experienced the "dropouts" and choppiness that is 
frequently observed with VOIP service and the apparent reason 
is that while standard VOIP such as Vonage converts voice to 
packets at the phone and sends them over the internet via your 
DSL or cable connection, Comcast actually sends the phone 
signal upstream over the coaxial cable and converts it to IP 
packets in a more central location.

We are very impressed and are saving money in the process. A 
single line with all features and unlimited local and LD 
calling costs us $40/month, but we only get internet service 
not "standard" cable. I think there is an additional discount 
if you get at least Standard cable TV. The second line is 
$20/month additional if you want all the features or just $10 a 
month for unlimited calling but no other features.

Will

Will Loving, President
Dedication Technologies, Inc.



-- 

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DEDICATION TECHNOLOGIES, INC.

- Developers of StudioSchool Pro -

Professional FileMaker Pro Database Development For 
Non-Profits, Business, and Education
-----------------------------------
7 Coach Lane  Amherst, MA 01002-3304   USA
Tel:1 413 253-7223   Fax:1 206 202-0476
will at dedicationtechnologies.com   http://studioschoolpro.com
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