Thanks to all who offered their experiences with local banks. For a point of clarification, Bank of America has not dropped their support for Quicken Direct Connect for Windows users, just us Mac users. It became clear that Bank of Western Mass offered the best range of services, and all associated costs are waived because we'll be transferring our payroll to them as well. And their staff has been wonderful, friendly and incredibly responsive; something I'm not used to having been with Fleet/BofA. I'd recommend them highly to anyone. Regards, Dan Mishkind Principal Pure Design Co. LLC -------------------------- Visual Positioning for the Natural Products Industry -------------------------- 413-548-9900 x1 413-548-9902 fax http://www.puredesignco.com