[Hidden-tech] Tech Questions and Need Office Assistant

[Matthew Crocker]

>
>
> Is there any way to protect against service interruptions when  
> changing email hosts, and website hosts?
>

Lots of ways,  your new ISP should be able to handle your DNS entries  
properly to eliminate any outages.  We do it all the time.

We like to:

1) Transfer your DNS zone to our DNS servers so we have control of  
timing for the move ( leave A/MX records pointing to old host)
2). Drop DNS TTLs to a couple hours.
3). Setup a new web/mail host on our systems (test.www.domain.com)
4).  Test systems to make sure everything is working
5). Change DNS records pointing A & MX records to new host
6).Raise TTL to sane values
7)  Wait 1 day,  check mail on the old server for anything that came  
in during the move (due to TTL expires)
8).  Drop service at the old service provider.

We have had ISPs in the past that would shutdown the old services  
when the DNS records moved (step 1) but normally you have paid  
through the end of the month so they should keep the service up until  
then.

-Matt

--
Matthew S. Crocker
Vice President
Crocker Communications, Inc.
Internet Division
PO BOX 710
Greenfield, MA 01302-0710
http://www.crocker.com