[Hidden-tech] hosted service for Contacts Management

[Matthew Crocker]

Jonathan,

  We can probably host a test/beta environment for you on one of our 
virtual private servers.  The vendor is installing the software today 
so we should have something operational next week.  You would get root 
access in your own VPS and can install any software you want.  I would 
be interested in helping build a sellable product around the SUSE 
groupware suite.

-Matt

On Apr 15, 2005, at 2:24 PM, Jonathan Dill wrote:

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> Hi folks,
>
> I have started a thread in the forums if you want to get involved in 
> this discussion:
>
> http://members.hidden-tech.net/mvnforum/viewthread?thread=43
>
> I am interested in the idea of setting up a hosted service for 
> Contacts Management that would duplicate the functions of something 
> like ACT! or Microsoft Exchange.  This would be web-based, based on 
> Linux / Open Source, able to sync with Thunderbird and PDAs, possibly 
> with LDAP integration for address book.  Maybe it would be based on 
> Open Groupware (OGO) or something similar that is already out there 
> and in development.
>
> At this point, this is speculation--I want to get an idea of what is 
> involved, and hopefully set up an "alpha" development server to play 
> around with some software and get an idea of what would be involved in 
> developing this type of service.  I want to find out if there are 
> people already out there doing something like this, how much they 
> charge, get a sense of the potential competition.
>
> The background is that in my new job as a consultant, I am dealing 
> with several businesses who have a potential demand for this type of 
> service.  For the most part, they are currently using ACT! but running 
> into various problems and shortcomings.  A typical example is a home 
> care business with about 15,000 contacts in about 600 groups--each 
> "group" is a "patient" with nurses, family members, doctors, lawyers, 
> and so forth, with appointments and case notes associated.  HIPPA is 
> obviously going to be a concern for that type of business, but I don't 
> know if HIPPA compliance  is going to be too much of a barrier to 
> setting up this type of service, that is also part of the speculation 
> and investigation.
>
> Best,
> Jonathan
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