[Hidden-tech] Try Crocker (instead of Verizon)!

[Will Loving]

My understanding, and I'm sure Joe Dugan will chime in if I'm wrong on this,
is that one of the advantages of Crocker - and one of the reasons it costs
more - is that they don't oversell their bandwidth (that they contracted for
from Verizon) by the same degree that Verizon itself does. The figures may
be wrong, but my recollection from a year ago is that Verizon oversells by
about 200 to 1, while Crocker oversells by about 20 to 1. What that means is
that they have a lot more capacity when many customers are using the lines.

Two other important factors are that: 1) Crocker has excellent,
knowledgeable support people who have been there a long time. You can
actually get to know them by name and they are very helpful, and 2) Crocker
has fine-tuned their spam scanning software (SpamAssassin plus I don't know
what else) based on customer feedback, so that it works VERY well. The
spammers will always find ways to get things through, but it's really a
trickle at this point and you can modify the settings yourself to suit your
particular needs.

Finally, Crocker is a local business that is a perfect example - for the
reasons state above - of why it's good to support local businesses and why
paying a bit more gets you MUCH better service.

I used Comcast, because DSL was not available in my part of Amherst until
just recently, but I have many clients using Crocker DSL who are very happy
with it.

Will Loving


on 4/7/05 1:51 PM, jon.brown at c2c.com at jon.brown at c2c.com wrote:

>    ** This message was posted by a Hidden-tech Member
>    ** being a Good Dobee and helping the group
>    ** by filling out the survey/skills
>    ** inventory in the member's area.
>    ** So Please signin today and add your information.
> 
> 
> We use Crocker and it works great.  No problems, no complaints.  I thought
> that it was a trade secret that they resold Verizon, but I guess that cat's
> out of the bag.  We used to, for some odd reason, get Crocker's shocking
> monthly bill from Verizon for their DSL resell customers embedded in our own
> phone bill.
> 
> -----Original Message-----
> From: matthew at the-spa.com [mailto:matthew at the-spa.com]
> Sent: Thursday, April 07, 2005 1:01 PM
> To: goldman at policydevelopment.org; hidden-discuss at lists.hidden-tech.net
> Subject: RE: [Hidden-tech] Try Crocker (instead of Verizon)!
> 
> 
>    ** This message was posted by a Hidden-tech Member
>    ** being a Good Dobee and helping the group
>    ** by filling out the survey/skills
>    ** inventory in the member's area.
>    ** So Please signin today and add your information.
> 
> 
> as i said in my original message, crocker is the only local isp i
> know of who is connected directly to verizon, what that means is they
> have i believe its an atm connection, to verizon so if you use them
> for dsl you get THEIR network, their bandwidth. with anyone else you
> get verizons watered down dsl.
> 
> i used to resell verizon dsl and the bandwidth came from verizon so i
> had no control over it. it costs a fortune to get hooked up directly
> but then they have control over the bandwidth and the quality of the
> internet you get.
> 
> when i sold my isp crocker was the only one i even considered. i've
> known matt crocker for years and i have seen their setup in
> springfield it is very impressive. i believe they have 3 t3's of
> bandwidth.
> 
> matthew
>> 
>> 
>> ---- Original Message ----
>> From: goldman at policydevelopment.org
>> To: hidden-discuss at lists.hidden-tech.net
>> Subject: RE: [Hidden-tech] Try Crocker (instead of Verizon)!
>> Date: Thu, 7 Apr 2005 11:29:57 -0400
>> 
>>>   ** This message was posted by a Hidden-tech Member
>>>   ** being a Good Dobee and helping the group
>>>   ** by filling out the survey/skills
>>>   ** inventory in the member's area.
>>>   ** So Please signin today and add your information.
>>> 
>>> 
>>> I certainly can't say that speeds would be any different, but
>> customer
>>> service and repair times would be better with Crocker DSL. Crocker
>> can
>>> provide DSL anywhere Verizon can. Crocker is local, they care about
>>> good service for the Valley and working to provide broadband where
>>> Verizon refuses to (like here in 95% of Shutesbury and 100% of
>>> Leverett). Matt Crocker is a wonderfully accessible guy.
>>> 
>>> In addition to running a nonprofit org from my home
>>> (www.policydevelopment.org), I am the chair of the official
>>> Shutesbury-Leverett Broadband Committee
>> (http://slbc.westernmass.us). I
>>> also sit on the steering committee of the Pioneer Valley Connect
>>> (www.pioneervalleyconnect.org). I have learned a lot about telecom
>>> infrastructure in the Valley, and one key take away is that anything
>> we
>>> can do to support Crocker (and any alternatives to Verizon) is in
>> all
>>> of our best interests.
>>> 
>>> Hope that sorta relates.
>>> 
>>> Aron Goldman
>>> 
>>> _______________________________________________
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>>> Hidden-discuss at lists.hidden-tech.net
>>> 
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> 
> 
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